Frequently Asked Questions

all answers to the frequently asked questions below

Important Information,

How long will it take for my items to arrive?

Your order will be fulfilled within 1 hour or less after approval of the EasyPaisa / JazzCash / Bank payment.  Most orders are fulfilled within 5-15 minutes, as fast as your mobile network can handle.

Why Digital Delivery?

Digital Delivery serves to facilitate the process of getting our cards to you, in the fastest way possible. We type the physical copies of our authentic gift cards into our system so that they can be distributed quickly and efficiently.

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How can I pay through Mobile Account?

JazzCash Mobile Account customers can pay online through the below-mentioned process:

  • Customer selects Mobile Account option
  • Customer enters his JazzCash Mobile Account number
  • Customer will receive MPIN request on his/her mobile
  • Customer will enter MPIN

Customer will receive confirmation SMS on his/her mobile number

Is there any fees to use the JazzCash Online Payment Option?

There is no fees for you to use the JazzCash Online Payment Option

How will I know that my voucher payment has been made?

You will receive a confirmation message that your payment has been made against your order.

In case of any payment related query where should I register my complaint?

You can dial 03043134325 (For Mobilink Customers) for payment related queries.

Do I receive any notification for my payment confirmation?

You will receive a confirmation SMS on your mobile regardless of any payment method.

What are my payment options?

Dolphin Gamer accepts payment through EasyPaisa, JazzCash, Bank Transfer. All payment processing is done through easypaisa / jazzcash retailer shop or bank.

Wholesale Gift Cards?

Dolphin Gamer is based out of Pakistan, in Faisalabad. With years of experience in e-commerce and international trade, we are excited about the opportunity to partner with you to better serve your customers.

 

What Games are Supported?

We offer a variety of gaming gift cards, and prepaid codes to keep our game-loving customers happy, and their digital wallets loaded; ready to buy the newest games and digital content available on their favorite console or website.

With pre-paid codes for Xbox and Steam; Dolphin Gamer has everything you need to get the most out of your gaming experience.

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